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How to contact Describe support

Get help from our team without leaving the app.

R
Written by Ruan Gustavo

Start a conversation

  1. Sign in to your Describe app.

  2. Click the chat button in the bottom-right corner.

  3. Choose Send us a message and tell us what you need.

What to include

  • What you were trying to do

  • What happened instead

  • The page or schedule where it happened

A screenshot helps us find the problem faster.

Getting our reply

Our reply shows up in the same chat. If you've closed the app by then, we'll also send it to your email.

Please don't share patient information in the chat.

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